These Terms & Conditions are agreed between Speedflag, headquartered at 42 Jean Lurçat Street, 3475-031 Caramulo, with VAT No. 500 792 640, and who make purchases throught the website www.speedflag.store. You may contact Speedflag by calling our phone number +351 232 861 270 or by email firstname.lastname@example.org.
Ordering from Speedflag
The majority of items at Speedflag are shipped directly from our partners. Once you place your order online, our partners get notified of your order details and ship your item directly to you.
If your order contains items from multiple partners, those items will be shipped separately, thus additional shipping expenses may be incurred.
We accept Visa, MasterCard and PayPal.
Changing or cancelling my order
Our aim is to process orders as quickly as possible but, sometimes, slight delays may occur. For any problems regarding your order please send us an email to email@example.com with your order number and change request and we will take care of your request. If an order has already been processed, change requests will not be accepted and the order is subject to our return policy once received.
Tracking my order
Once your item has been shipped, we will send you a shipping confirmation with tracking details (if provided by the partner). If your order contains items from multiple partners, you will also receive multiple shipping confirmations. Some orders may also not be trackable from door-to-door, depending on the partner’s location, courier used, and the shipping destination.
Our partners are located in multiple latitudes, so, check the product specifications to see if your country is excluded from the shipping destinations of that particular partner.
Note: The customer is responsible for any additional customs or import taxes that may apply.
Receiving my order
Orders typically ship in 2-4 business days after being placed. Please allow extra handling time for artwork or any product made-to-order.
Deliveries can be made by different companies – FedEx, UPS, DHL, Asfaltolargo – Transportes & Logística or CTT – Correios de Portugal, S.A. – depending on the partner.
Shipping costs are determined by our partners and vary depending on origin, destination, and product weight. The costs can vary between three and three hundred euros.
Each partner applies a specific return policy, so please send us an e-mail to firstname.lastname@example.org with your order number and reason for return. Please allow up to 48 hours for a reply.
For all Speedflag store – branded apparel, we offer a 15-day, no questions asked return policy unless otherwise noted on the item. Items must be unworn, unwashed, unused, and in the condition you received them to qualify for a refund. To start a return, please send us an e-mail to email@example.com with your order number and reason for return.
We offer free return postage on eligible Speedflag store branded items for domestic orders. Return postage for all international orders is not provided. In the event of a return, original shipping costs are non-refundable due to services rendered. We recommend using a trackable shipping service with insurance if sending back an item as Speedflag store is not responsible for items not received. We reserve the right to refuse the return of any merchandise which does not comply with the above return requirements.
To exchange your item for a different size or color, please place a new order for the desired product and follow the return instructions above for the original item.
All other items in, including artwork, are non-refundable unless damaged in transit. Damaged goods should be reported within 5 days after receiving the parcel by sending an e-mail to firstname.lastname@example.org with clear photos of the damaged goods.
Any items reported damaged after 5 days is subject to the discretion of Speedflag store.
We are available Monday – Friday from 8AM-6PM Lisbon GMT. Please allow up to 36 hours for a reply.
If you have any questions contact us by email at email@example.com.
When does Speedflag store collect my personal information?
You may provide personal information to Speedflag store in one of three ways: (1) by sharing your e-mail when you provide tips to our editor or communicate with our employees, (2) by sharing your email or IM when you use our content sharing features, and (3) by sharing your e-mail and other information when registering with Speedflag store. We may also ask for additional information at other times but at no time will you be required to share any personal information to gain access to our main public site.
In addition to personal information—such as name, street, e-mail addresses, and telephone number, we may also collect other unique analytic information. This may include the operating system you are working on, the internet browser you are using, the domain name of your internet service provider, and the web sites you visit directly before and after your visit to Speedflag.store.
How does Speedflag store use my personal information?
The more we know about you, the better we are able to customize our web site to suit your personal preferences and interests. The e-mail address you provide may be used by us for any reason, such as contacting you for editorial purposes, advising you of any changes to our site, or alerting you when we link from Speedflag to your site. We may also from time to time send you messages about our marketing partners’ products. When you sign up for our updates or receive e-mail messages from Speedflag.store, you will always be given the chance to opt-out of special offers and site updates. You may change your preferences at any time and will only be contacted in manners consistent with your stated preferences.
Non-personally identifiable information (such as stated above) may be shared in aggregate form with our advertisers or marketing partners but your personally identifiable information will never be disclosed to them.
How Does Speedflag store use Third Party Cookies?
Is there anything else I should know about my privacy and Speedflag store?
Any information you disclose voluntarily through submissions or in any forums we may develop in the future become public information. We cannot control the actions of our site users and advise you to use your discretion in sharing information about yourself on the internet. All information sharing is optional and done so at your own risk. Privacy is a very personal matter and we encourage you to be careful and responsible when disclosing personal information online.